Returns & Exchanges
At Rock'Em, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in original condition, unworn and unwashed, with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Items
Securely place the items in their original packaging and attach the return shipping label to the outside of the box.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.